At The Shinelane, every order is packed with care and love. We want you to be completely happy with your purchase.
All sales are final. As a small business, we do not offer returns or refunds. However, we absolutely stand behind the quality of our products and will offer a free replacement in the following situations:
How to request a replacement: Please record an unboxing video at the time of opening your package. If you experience any of the above issues, send your unboxing video along with your order details to theshinelane@gmail.com within 24 hours of delivery. We'll take it from there!
Thank you for supporting The Shinelane. We truly appreciate every order and are committed to making your experience a great one. 🌸
contact person - The Shinelane
contact email address: theshinelane@gmail.com